City water
City water here is treated well — it's just hard, and it tastes treated
Northeast Ohio utilities do their job: they deliver water that meets standards. What they don't do is take out hardness, or the chlorine taste that comes with disinfection. That's the part we handle.
What city-water homeowners tell us
- White, chalky film on glasses and shower doors
- Soap and shampoo that never quite lather
- A chlorine taste or smell at the kitchen tap
- Crusty buildup on faucet aerators and shower heads
- Scale in the kettle and around the water heater fittings
None of that is dangerous. It's the comfort and upkeep side of water: how it feels in the shower, how dishes look, how hard your appliances have to work, and whether the water in your glass tastes like anything.
Our city water path
- 1. Free in-home testWe measure hardness and the basics right at your tap.
- 2. We review your utility's public reportEvery public system publishes an annual Consumer Confidence Report. We read yours with you so the recommendation is based on your actual supply.
- 3. A clear recommendationOn city water, the standard package usually fits as-is. If it doesn't, we say so and price the difference before anything is signed.
The Softstone package
Softener + whole-home carbon + under-sink reverse osmosis
$3,599
all-in installed
- Whole-home water softener sized for a typical home
- Whole-home carbon filtration for chlorine taste and odor
- Under-sink reverse osmosis drinking water system
- Standard install at a normal basement or utility location
- System startup and a walkthrough with you
- Starter bag of salt and your first RO filter set
One package, one published price — no Good / Better / Best ladder. Typical home, standard install at a normal basement or utility location. If your home needs an add-on, we say so after your water test, before you sign anything.
A note on advisories
If your city issues a boil-water advisory, follow it. Home treatment equipment — ours included — is not a substitute for a public advisory and does not make unsafe water safe to drink. Our systems are for taste, odor, hardness, and scale.
On wells, the picture is different. Read the well water path.
Start with a free in-home water test
We test your water, explain what we found in plain English, and tell you whether the standard package fits. No demo theatrics.
Prefer to book online? {{BOOKING_URL}} · hello@softstonewater.com