Legal

Terms of Use

The ground rules for this website and the pricing we publish on it.

About this site

This website describes services offered by Softstone Water, based in Strongsville, Ohio. Using the site means you accept these terms.

Pricing shown here

The $3,599 all-in installed price applies to a typical home with a standard install at a normal basement or utility location, as described on our pricing page. Homes with unusual conditions may require add-ons, which are quoted in writing after your free water test and before you agree to anything. Care-plan prices shown on this site are estimates and are confirmed at booking.

Who performs the work

Softstone Water sells and coordinates water treatment systems. Installations are performed by licensed plumbers. Softstone Water is not a plumbing contractor.

Performance and guarantee

Your written proposal states what your system is intended to do for aesthetic purposes such as taste, odor, hardness, and scale. If within 30 days the system does not perform as described in your proposal for those stated purposes, we will make it right. We make no health or medical claims, and no claim that treated water is free of any particular substance.

Public advisories

Home treatment equipment does not replace a public boil-water advisory or other guidance from your water utility or health department, and does not make unsafe water safe to drink. Always follow official advisories.

In-home sales notices

Ohio and FTC cooling-off rights may apply to covered in-home transactions. Softstone Water will provide any required notices at the time of sale.

Site content

We work to keep this site accurate, but content may change. Text, images, and the Softstone Water name belong to Softstone Water.

Limitation

This website is provided as-is for information. Anything we owe you contractually comes from your signed proposal, not from this page.

Questions

Email hello@softstonewater.com or call (330) 304-1001.

This page is a general small-business template provided for transparency and is not legal advice.