Official utility context
Local water report — aesthetic focus
Cleveland Water treats Lake Erie surface water and publishes an annual CCR. Softstone uses that report for aesthetic context (hardness and chlorine taste/odor), then tests at your tap.
Cleveland Water reports hardness of about 105–130 mg/L as CaCO₃ (average ~117 mg/L, about 6.8 grains per gallon). That mineral level is why many homeowners notice scale and spotting.
Plant average chlorine residual is roughly 1.09–1.20 ppm. Some homeowners notice a chlorine taste or odor — a preference issue Softstone addresses with whole-home carbon, not a health claim.
- Treated Lake Erie municipal water via Cleveland Water
- Hardness around 105–130 mg/L as CaCO₃ (~6.8 gpg average) — a common cause of mineral spotting and scale on fixtures and glassware
- Chlorine residual ~1.09–1.20 ppm plant average — some notice taste or odor at the tap
- Softstone’s free visit measures hardness at your tap and discusses taste/odor — not a health lab report
Public utility reports describe the municipal system. Softstone’s free visit tests hardness and discusses taste/odor at your tap. This is not a health diagnosis.