Medina County · Purchased Lake Erie surface water
The City of Medina purchases treated surface water originating at Avon Lake's Lake Erie plant. That long regional journey makes Medina a useful place to separate mineral hardness and scale from the chlorine taste some homeowners notice at the tap.
One complete package
$3,599
All-in installed for a typical home
Water in Medina
Medina's Water Department publishes annual reports and explains the city's treated-water supply. We use that public information alongside a test inside your home.
View Medina water-quality reportsWhat homeowners may notice
White mineral residue
Spotting on dishes
Disinfectant taste after distribution
Official utility context
Medina's Water Department publishes annual reports and explains the city's treated-water supply. We use that public information alongside a test inside your home.
Public utility reports describe the municipal system. Softstone’s free visit tests hardness and discusses taste/odor at your tap. This is not a health diagnosis.
Boil advisory status
No active advisoryNo active boil advisory is known for Medina as of October 9, 2026. Softstone publishes official utility and Ohio EPA notices only and is not a substitute for boiling when an advisory is in effect. Check the water alerts page and Ohio EPA for the latest.
Updated 2026-10-09
Ohio EPA drinking water advisoriesDuring a boil advisory, follow Cleveland Water / your utility / Ohio EPA instructions. Softstone home filtration is not a substitute for boiling when an advisory is in effect.
View all water alertsWe measure hardness where the water is used and review Medina's report so the recommendation reflects both the regional source and your home's plumbing.
The flagship package often fits a typical Medina city-water home. It treats hardness and taste separately while adding dedicated RO drinking water.
See everything includedLocal questions
Useful answers for Medina homeowners, without pretending every address has identical water.
The city publishes that it purchases treated surface water originating from the Avon Lake system on Lake Erie.
No. They answer different questions. The report describes the public system; the home test shows what is happening at your tap.
Also serving nearby Medina County communities
We’ll confirm your source, test at the tap, explain the result, and let you decide.